Copy of Copy of Shipping

Domestic Shipping

COVID-19 Shipping Update - please note, due to COVID-19 precautions and current closures of industries in Victoria, delays are expected. For more information, please visit auspost.com.au

All orders placed before 1pm AEST, Monday to Friday will be dispatched the same business day. Orders placed after 1pm AEST will be dispatched the next business day. Orders placed on the weekend, Victorian or Australian National public holidays will be dispatched the next business day.

All domestic orders are eligible for Free Standard Shipping via Australia Post.

Service Price
Standard Delivery via Australia Post (2-7 business days) Free
Express Delivery via Australia Post (1-2 business days) $10.00

All orders will receive full tracking information once the order has been shipped.

International Shipping

COVID-19 Shipping Update - please note, due to COVID-19 precautions and current closures of industries in Victoria, delays are expected. For more information, please visit auspost.com.au

All orders placed before 1pm AEST, Monday to Friday will be dispatched the same business day. Orders placed after 1pm AEST will usually be dispatched the next business day. Orders placed on the weekend, Victorian or Australian National public holidays will be dispatched the next business day.

All international orders over $100 are eligible for Free Standard Shipping via Australia Post.

Service Price
Orders over $100: Standard Delivery via Australia Post Free
Orders under $100: Standard Delivery via Australia Post $20
Express Delivery via Australia Post $30.00

All orders will receive full tracking information once the order has been shipped.

International orders will have an approximate delivery time frame of 3-10 business days, depending on your location. When international orders reach your destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

Please note: Ryder cannot be held responsible for any possible duties and taxes which may be applied by customs in the country where delivery is made. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. Please contact your local customs offices if you would like to seek more information regarding taxes and duties. We also, unfortunately, cannot mark any international order as a 'gift', due to legal prohibitions.

Returns

We offer you a completely risk-free 14-day return policy. Provided the item is not on sale, worn, altered or washed and is still with its original packaging we provide a full refund.

SALE items are eligible for size exchange when possible or return for a credit note that is valid for 6 months. SALE items are not eligible for a refund.

Please contact info@ryderlabel.com before you return your item to request a Return Authorisation Number (RA#) please include the reason for your return.

Place the item in its original packaging along with the receipt, attach the RA# and send it back to us by your preferred method. We will notify you by email once your return has been received and processed! Please allow 5 - 10 business days for your refund to appear in your account due to varying payment method processing times. Refunds will be issued by the same method as to which the item was paid.

We do not cover the costs for return postage.

Exchanges

If you would like to exchange your order for another size or colour, please contact info@ryderlabel.com to request a Return Authorisation Number (RA#). If we have it available in stock you are welcome to exchange.

We do not cover the costs of return postage, however we will ship out your exchange free of charge.