Australian Deliveries 

During sale and peak periods, please allow 48 hours for your order to be processed.

Ryder delivers using Australia Post eParcel Express Services.

If your order is placed by 12:00pm AEST, we are delighted to offer FREE express delivery to all major metro areas and capital cities- on any order over $50. Orders under this amount will be charged a flat rate of $10. On average orders will arrive within 2 working days.

If your order is placed after 12:00pm AEST, it will be dispatched the following business day.If your order is placed over the weekend, it will be dispatched on the Monday. Ryder dispatches all orders from our distribution centre in Victoria, therefore if we receive your order on a Victorian Public Holiday, it will not be processed until the following day.

To find out if your delivery location is included in the Australia Post Express Service, please follow this link HERE.

Once your order is dispatched, you will receive an email containing your tracking number which will allow you to see how close you are to receiving your package.

Your order will require a signature upon delivery by Australia Post.

To guarantee delivery, we recommend your parcel be sent to an address where there will be someone to receive it between 9am - 5pm. If you require an earlier delivery please email us for your options at or call us on 03 9822 8229.

If no one is at your specified shipping address when delivery is attempted, Australia Post will leave a card which will direct you to a local post office for collection.


International Deliveries

We deliver to most countries. If your country is not available when using our checkout please email us at for further options.  

During sale and peak periods, please allow 48 hours for your order to be processed.

Ryder delivers all international orders using Australia Post.

International orders are charged a flat rate $30 shipping charge, regardless of how many pieces you purchase! This rate provides a tracking number for your delivery.

International orders will have an approximate delivery time frame of 7-10 business days, depending upon your location. If you require an earlier delivery please email us for your options at

When international orders reach your destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

Your order will require a signature upon delivery by Australia Post.

Please note: Ryder unfortunately cannot be held responsible for any possible duties and taxes which may be applied by customs in the country where delivery is made. The responsibility for any custom duties, foreign taxes or other fees which may be imposed will rest with the customer. Please contact your local customs offices if you would like to seek more information regarding taxes and duties. We also unfortunately cannot mark any international order as a 'gift', due to law prohibitions.


Returns Policy 

We understand how tricky it can be to know how a piece will fit before trying it on, and that’s why we offer you a completely risk-free 7 day return policy, excluding items on sale. FINAL SALE items are eligible for size exchange only when possible. 

Provided the item is not worn, altered or washed, has the swing tag still attached and is in the original packaging, you may return within 7 days of receiving your item for a full refund.

Please note: For change of mind, we will not accept any returns that are not in the original condition as when purchased.

When you receive your parcel, you will find enclosed your purchase, and an invoice which includes the Returns information.

If you wish to return an item, it must be returned with the invoice and the parcel labeled with the Return Authorisation Number.

How to receive your Return Authorisation (RA) Number:

Contact us at and we will provide you with an RA number to accompany your return and information on how to return your parcel. Please include the reason for your return.

To return your parcel:

Please take the parcel to your nearest post office and label it clearly with the return address. We will notify you by email once your return has been received and processed!

Of course we will endeavor to process your refund as quickly as possible, however please allow 5 - 10 business days for your refund to appear in your account.

Refunds will be issued by the same method as to which the item was paid.

Faulty Items:

Faulty items are classified as faulty if they are received damaged, or where a manufacturing fault has occurred within a reasonable time frame.

Please note that items which have been damaged as a result of some wear and tear are not considered to be faulty.

In accordance with ACCC, where possible, we will offer to repair faulty items.

If you would like to exchange your item, please be aware that we can only replace it for the same product in the same size, subject to availability.

You will receive a full refund if the item cannot be repaired or replaced.

For all faulty item queries which fall outside of our Returns Policy, please contact or call us on 03 9822 8229.